We’re Doing Our Part

At Yorkville Village, the health and safety of our community, customers and tenants is our highest priority.

Safely shop with us:

Monday – Saturday | 10am – 6pm
Sunday | 12pm – 5pm

Want to avoid lines?

Discover our capacity tracker prior to coming

COVID-19 Precautions

We understand the concern in our community and will continue to make every effort to prevent virus transmission by taking the following actions:

Customer screening signage at mall entrances alerting visitors to not enter if they are experiencing symptoms of, or have been exposed to COVID-19;

Re-enforcing mandatory face covering (mask) signage at mall entrances;

Posting at mall entrances of occupancy limits permitted for the enclosed mall area;

Awareness signage and floor decals to ensure physical distancing is respected in all common areas;

Maintaining cleaning protocols of common area high touchpoint areas, such as entrance doors hardware and customer washroom areas;

Maintaining availability of hand sanitizer units for customers and employees;

Opened stairwell access for visitors wishing to access the shopping centre, without getting into an elevator;

Limited elevator capacity to only 2 individuals per cab;

Flushing shopping centre daily with fresh air;

Continued communication with our tenants and employees advising them of our protocols, policies and recommended practices to keep them safe and prevent virus transmission.

Yorkville Village Proudly Achieves WELL Health-Safety Rating

In a proactive response to making our properties as safe and healthy as possible, First Capital REIT (FCR) is proud to announce that Yorkville Village has achieved the Well Health-Safety Rating for Facility Operations & Management from the International WELL Building Institute (IWBI).

What is the WELL Health-Safety Rating?
Developed by IWBI and launched in June 2020, the WELL Health-Safety Rating for Facility Operations and Management, is an evidence-based, third-party verified rating for all public building types. The rating is given to those who engage in specific cleaning and sanitization procedures, air and water quality management, operational policies, emergency preparedness programs, and health services. By leveraging the insights and guidance from over 600 experts across the globe, the WELL Health-Safety Rating helps building owners prepare their shared spaces for the highest standards of health and safety now and into the future.

If you would like to learn more about the WELL Health-Safety Rating, you can access the following links:
WELL H-S Rating Program
WELL H-S Public Awareness Campaign

What WELL Health-Safety Rating initiatives and protocols did First Capital achieve?
Among the measures FCR has taken at this property to demonstrate and support health and safety in our public spaces include implementing the following:
• Upgraded air filtration systems with highest efficiency filters in public common areas;
• Enhanced cleaning sanitization protocols and strategies to reduce surface contact;
• Comprehensive physical distancing strategies with a cohesive signage program;
• Demonstrating advanced emergency protocols including business continuity;

Elevate your everyday with services implemented to provide customers with additional safe ways to shop. Consider using our Contactless Pick Up services, or shopping with one of our dedicated Personal Shoppers.

Before you shop, check individual store listings for their COVID related policies and procedures, as well as hours of operation.

We will continue closely monitor information from the Public Health Agency of Canada, as well as local health officials and amend practices as required.

Follow @yorkvillevillage for daily updates.



Get the latest on events, trends and culture from Yorkville Village

Related Posts